Cancellation Policy

Customers have up to 1 day (24 hours) from the time of order placement to initiate a cancellation.

Yes, this policy is applicable for all products available on our platform.

If you cancel an order within the specified timeframe:

• You won’t be charged, and therefore, no refund is required.
• You may see an initial authorization for the order total; this is a temporary hold on funds that will automatically drop off within a few days.

To cancel an order:

1. Sign in to your account.
2. Go to your orders page.
3. Enter your order number from the confirmation email along with your email address.
4. Open the order you wish to cancel
5. Tap or click the “Cancel” button and fill up the respective message boxes.

Our customer service representative will reach you and guide the process

Customers will receive an email confirming the cancellation of their order. The cancellation status can also be viewed by signing in and checking the order history.

No, after the 1-day cancellation window, orders are processed and cannot be canceled.

If you have any questions or encounter issues, feel free to contact our customer support team.