Terms and Conditions

1. Introduction

Nexus Flair (the ‘website’) is owned and operated by BLAquaproGlobal LLP, a luxury gifting company registered in India with the LLPIN (Incorporation) ABC-7054. Our registered office is located at Balaji Udyog Bhawan Premises, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra, India. References to ‘Nexus Flair’, ‘we’, ‘us’, or ‘our’ are references to BLAquaproGlobal LLP.

BLAquaproGlobal LLP has subcontracted the operation of certain aspects of the website to Matrix Media Solutions (P) Ltd. This includes website maintenance, hosting, and other technical aspects.

Please note that the delivery logistics service is being provided by Aipex Worldwide Pvt Ltd to you, the customer, and as such you are entering into a contract for delivery services provided by Aipex Worldwide Pvt Ltd. Aipex Worldwide Pvt Ltd may make a charge for these services which will be shown prior to checkout and your purchase of the products

When you purchase any products from Nexus Flair, you are purchasing them directly from the brand who acts as an independent third-party retailer. Please see section 8 (Brand Partners) for further information (including a list of our Brand Partners).

By using the website or placing an order, you agree to be bound by these Terms and Conditions (the ‘terms’). We reserve the right to make changes to the terms at any time. Our new terms will be displayed on the website, and by continuing to use and access the website, you agree to be bound by any variation.

Purchases of furniture items on this website are governed by the furniture terms and conditions, which can be found here.

These terms are available in the English language only. Nothing in these terms will affect your statutory rights.

For any further information regarding these terms, please contact our Customer Service t team at blaquaproglobal@gmail.com

2. Use of Website

2.1 Access

You are granted access to the Nexus Flair website for personal and non-commercial use only. Failure to comply with these terms may result in suspension of access, closure of your Nexus Flair account, refusal of future orders, or suspension of promotions.

You may not download, modify, or interfere with the website, gain unauthorized access to other computer systems, or use the website for unlawful purposes. Additionally, using data mining tools, framing techniques, or metatags is prohibited.

Accessing the website is at your own risk, and we do not guarantee uninterrupted or error-free operation. You are responsible for compliance with local laws if accessing the website from locations outside India.

2.2 Ownership, Use, and Intellectual Property Rights

The Nexus Flair website and all intellectual property rights belong to BLAquapro Global LLP. You are granted access to the website only as necessary and may not adjust, circumvent, or delete any notices or security technology embedded in the website.

3. Online Orders

3.1 Eligibility to Order

To place an order on the Nexus Flair website, you must be over 18 years of age and provide your real name, contact information, and valid payment details. Additionally, you must provide a delivery address and possess a valid payment method that works on our website.

3.2 Order Acceptance

All orders placed on the website are subject to acceptance. You will have the opportunity to confirm order details, including address and payment, prior to completion. Upon order placement, you’ll receive an acknowledgment email, followed by a confirmation email upon dispatch. Orders will be delivered within 30 days of confirmation, with special terms for furniture orders.

We may be unable to accept your order due to various reasons, such as product unavailability, payment issues, pricing errors, or failure to meet eligibility criteria.

3.3 Prices, Payment, and Charges

Payment processing on the Nexus Flair website is subcontracted to Razorpay Software Private Limited. Pricing errors may occur, and if identified, our Customer Service team will contact you. Prices may change, and offers may be withdrawn at any time.

Product prices advertised include GST. Delivery costs are additional and charged at checkout. Different taxation rules and charges may apply depending on your delivery address. All credit and debit cards are subject to validation and authorization.

3.4 Product Descriptions, Ingredients, and Restrictions

Product images on our website may differ from actual products due to screen resolution or settings. Products are subject to availability, and substitutions will only be made with your consent. We cannot be held liable for allergic reactions, and you must be over 18 to purchase alcohol products. For specific product information, please contact our Customer Service team.

4. Delivery

4.1 Delivery Options

Nexus Flair offers a range of delivery options tailored to suit your needs and preferences. Our delivery services vary based on the shipping destination, product, and service. For detailed information on available delivery options, please refer to our Delivery and Returns pages.

4.2 Delivery Carriers and Time

Deliveries are fulfilled by trusted third-party couriers selected by Nexus Flair. By placing an order on our website, you agree to adhere to the conditions of carriage set by our delivery partners. For comprehensive details on delivery partners’ terms and conditions, please visit their respective websites or refer to our FAQs.

Upon placing an order, you will receive an order confirmation email containing the estimated delivery date for your products. In instances where an estimated delivery date is not provided, we guarantee delivery within 30 days after the dispatch date. While we strive to ensure timely delivery, certain circumstances beyond our control may cause delays. We shall not be liable for any losses resulting from such delays.

Please note that delivery delays may occur during peak periods, such as promotional events. If you anticipate delays or require further assistance regarding your order’s expected delivery date, our dedicated Customer Service team is available to assist you.

4.3 Nominated Day Delivery

Nominated Day Delivery is an exclusive service available for products purchased directly from our website. This service allows you to select a preferred delivery date, including weekends, during the checkout process. Once your purchase is confirmed, you will receive an email confirmation detailing your chosen delivery date and order specifics. Please be aware that Nominated Day Delivery may not be available for certain items and may be subject to additional restrictions.

4.4 Proof of ID

For select orders, proof of identification may be required upon delivery to ensure compliance with legal regulations and age restrictions. This additional verification process enhances security and ensures that orders are delivered to the intended recipient.

4.5 Delivery Restrictions

Nexus Flair imposes certain delivery restrictions to comply with legal requirements and ensure the safe and efficient delivery of products. We are unable to deliver certain items outside the designated shipping zones, including but not limited to alcohol, beauty products, fragrances, wood items, and perishable goods.

These restrictions are subject to change based on evolving regulations and import restrictions. Please note that specific product pages may contain additional information regarding delivery restrictions. Additionally, we can only accommodate deliveries to a single shipping address per order, including hamper orders.

4.6 Delivery Taxes & Duties

Depending on your shipping address, varying taxation rules and additional charges may apply to your order. For international shipments, import duties and taxes may be levied upon receipt of the products. We endeavor to include duties and taxes in the product price where possible to streamline the shipping process.

However, if import duties are not included in the product price, you will be notified during the checkout process. It is essential to note that Nexus Flair does not have control over these charges and cannot provide estimates for their amount. Prior to placing your order, we recommend contacting your local Customs office for detailed information on import duties and taxes.

For US customers, please be advised that we do not collect sales or use tax in all states. It is your responsibility to comply with local tax regulations and file any necessary returns for taxable purchases.

Please ensure compliance with all requirements imposed by local Customs authorities to avoid any delays or complications with your delivery. Failure to adhere to these regulations may result in additional charges or confiscation of the products by Customs authorities. Nexus Flair shall not be held liable for any losses or expenses incurred due to non-compliance with local Customs regulations. For Order Cancellations and Returns, please refer to the Cancellations Policy and Returns Policy.

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